Mobility is important to the future of any business for a variety of reasons. But before you can fully understand and appreciate these reasons, you first need to know what mobility actually is.Плиты многопустотные
In the simplest of definitions, mobility is the level with which a company can accommodate on-the-go work. In other words, an employee can work just as effectively outside the office as he or she would work inside the office.
Mobility could look differently depending on your industry, but it usually contains the same core elements. For example, access to data is a critical (and rather common) feature of mobility. This could mean that you could tap into your client profiles from your personal laptop while you’re at home or that you could share and receive files in a variety of ways. Another facet of standard mobility is the ability to use company software outside the office. For instance, you could login to Office 365 on your phone or tablet and have unrestricted access to its productivity suite.
But what exactly can mobility do for you or for your business as a whole? Well, here are just a few of the reasons mobility is good for business.
You can leave the office with confidence.
Working outside normal work hours is just something every business professional has to deal with. Even if it’s not an everyday type of thing, it will still happen from time to time. Because of this, it’s incredibly important that employees have the power to actually leave the office and go anywhere to work – with confidence. When you give employees (strategic) on-the-go access to files, data, and software, what you’re really doing is promoting a more positive workplace culture. Why? Because you’re allowing your employees to be more productive and to have the legitimate opportunity to control their work/life balance more effectively.
You can work no matter where you are.
Whether your kid is sick and you need to stay home for the day or you’re out of town on a 3-day business trip, not working is usually not an option. And mobility actually makes working from anywhere doable. Unfortunately, neither life nor work have a pause button, and with a stronger standard of mobility, you can more efficiently handle whatever comes your way.
You can capture new leads more efficiently.
Like mentioned previously, there are no pause buttons. You could be on a cruise to another country or in the middle of a jog at five in the morning, and – bam – you run into an opportunity, a lead, a prospect, a potential partner; it could be anything. If you have the ability to take out your phone and handle business no matter where you are, what you’re doing, or what time it is, then you have the ability to go further, do more, and be better.
You can provide better customer service.
No matter what industry you’re involved in, everyone is in the business of customer service. The customer base you have will differ, but at the end of the day, everyone still has some “customer” somewhere to service. How good you are with this base will play a part in determining how successful your company will become. If your customers, clients, partners, and vendors can easily access you at any time of the day or day of the week, then you’re doing a good job of managing modern expectations. And if this access can then transform into resolved complaints, answered questions, and instant solutions, then you’re doing a good job of going above and beyond modern expectations.